Katrina Gordon

Katrina oversees the workforce and leadership structure at New Era Residence, ensuring that all departments and services consistently meet their key performance indicators. Katrina brings a wealth of experience in business management and operational oversight, with a strong focus on workforce development and organisational effectiveness.

Katrina is responsible for overseeing business operations and training functions, ensuring that all employees receive appropriate, high-quality training aligned with regulatory requirements and best practice, thereby supporting the delivery of safe, effective, and well-governed services.

Katrina also serves as the Managing - Director of New Era Residence, with a primary focus on the commercial and strategic development of the business. She provides oversight of business planning, financial performance, growth strategy, and organisational sustainability, supporting the senior leadership team to ensure the organisation operates efficiently and is well-positioned for long-term success.